Residents deserve better metro service

11 Mar 2023

Newcastle Liberal Democrats are calling for improvements to the metro service.

Lib Dem Transport Spokesperson Councillor Thom Campion (pictured) is demanding action from both Nexus and local councils.

"It’s clear that Nexus can no longer deliver a peak timetable that’s fit for purpose. The ever increasing maintenance issues with the aging units have left passengers in a situation where they can’t trust that when they get to a station they won’t have to wait extended periods of time for the metro to show up."

He beleives local leaders across Tyne and Wear need to be asking serious questions about this change and whether falling passenger trust and satisfaction will have long term ramifications on our regional economy.

Local residents suffer

Meanwhile it is local residents who suffer due to these issues, as Cllr Campion explains,

"This isn’t just about passenger dissatisfaction, this is about missed hospital appointments, missed work meetings and missed interviews that have eroded all trust in the metro and have forced more people in to taking their cars. Residents across Tyne and Wear deserve better."


You can see more about this in the Chronicle Online by clicking here:

Tyne and Wear Metro cuts number of trains at peak commuter times as passenger group issues warning - Chronicle Live






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